After having a discussion with Matt Davies and others on Twitter today it became clear that many SEO’s are now getting increasingly frustrated by the way large brands can buy links without care whereas smaller brands get toasted.

The sad truth is that if you are a large brand you can really do whatever you like to manipulate the index as Google have to include you.

Google cant remove large brands as the average searcher will not think
“Ahh I cant find brand X, they must have been doing something naughty”

They will think
“Where the hell is brand X? Google has gone really shit!”

Sure they will occasionally do a token penalty for a few days but that action is aimed at making us SEO’s think twice about doing paid.

Does it make me think twice?
No

Does it make me angry?
Yes

Shaun over at Hobo has posted a great blog post about why outing isn’t a great idea for us in SEO too

Who is to blame?

The sad reality is that unless we are working with a big brand we have to be more careful. The truth is though that the only people who are reporting and outing sites are other SEO’s and Google ignores us….

The only chance you have to get banned is if you manage to get a staff member of Google pissed off or you do enough really bad crap that an algo penalty gets tripped.

Carry on… Nothing to see here…

Not me Guv….

I am more than excited to say that I will be speaking once again on my favourite topic of automation, this time at SES New York.

As a thankyou to people who attended “Automating Twitter’ in London and who will attend in New York we will be releasing a free tool for everyone in the week after the conference.

Looking forward to it and hoping I won’t get lynched for the slightly risky way that we approach this subject…

See the panel on Automating Twitter

As many will know I tend to try and outsource most of the business and many of the personal tasks I have to do each day. It allows you to build a system that will scale and in a time limited business like consultancy thats the path to real profit.

So I thought I would do a quick post of tips on how to get started in outsourcing your tasks.

The service I tend to prefer is oDesk

The reason I prefer them is that as you build your ‘team’ on the service they give you a team room where you can click to see the work diary of each team member.

The oDesk software also provides you with screenshots at intervals during their day so you can visually see the progress each of your team is making. They even have an iphone app to see that too.

1. Posting an opening

Post a clear and easy to understand description of the tasks involved. Bear in mind that many of these openings will remain open long term so try not to be specific on tasks. For example “PHP coder with experience of PHP, MySQL, xHTML, CSS, Jquery / Javascript, Wordpress and Api’s” is better than “Someone needed for development of a wordpress site”

2. When you get applicants filter down to a few possibles.

I use the following criteria: -
English skills of 5 (Very very important)
Feedback score of 4.5-5 (I rely on the feedback quite a bit)

3. Choose providers affiliated with a bigger provider.

I have used independent providers but find them often more hit and miss and unless you can justify employing them full time from the off then they will get dragged off onto other peoples projects. Its also good to have a manager above them who can allocate work to others in their organisation if needed. Here is an example of a great provider.

4. Don’t interview.

I tend to just narrow down to a few and then hire them explaining that I will give them a small paid task to test if they are what we need, the best result wins. The paid task is important as it measures the quality of their work and it gives you a chance to check communication is good – communication in outsourcing is the secret to success.

5. Set an hourly limit.

I need to make sure I know what my exposure to costs are, sure I can see the progress as we go but I need to be on top of what this is going to cost me (Watch out for anyone billing off odesk hours and ask them to stop)

6. Don’t employ people without a way of paying for their time.
I have 9 people on oDesk now and only one of them is doing work that I cant invoice out again to a client or is for a business I own equity ain and is paying for itself.

7. Use Basecamp to manage your team.

As soon as someone joins my team I set them up a login for our company Basecamp account and assign them tasks via that system rather than oDesks. Basically this means I keep on top of the total project and provides all we need to keep the tasks on time and all the files in one place.

8. Get a feel for what to expect and break things down for them

Its not surprising that people based thousands of miles away get the wrong end of the stick when you dont define what they need to do. Break each task into tiny little tasks and assign them, I like to do a project scope at the start so they get the context of what we are headed towards.

9. If you can try and get to a scale where you have someone managing your team whos communication skills and ability is excellent.

I have most of my team now reporting to one person who acts as a projects manager and understands the projects better even than me, I would like to get everyone reporting to them as soon as possible as there are always a stream of clarification questions to sort each day.

10. Get the iphone app

9am Monday morning…. roll over bleary eyed and reach for the phone…
Check email – NOPE
Check twitter – Maybe
Check the slideshow of work done overnight by the team – YUP

Its a great feeling to see that before you have woken up you already have an invoiceable days work or more done, suddenly the daily treadmill is an optional one!

Go sign up to oDesk today

Just wanted to let everyone know that I will be speaking at SES London this year. I am on a panel entitled ‘Automating Twitter’ with Fantomaster, Pierre, Tracy Falke and Moderated by Cindy Krum.

Looking forward to it!

As the bright light of a new decade streams through the bedroom window to suddenly focus what now appears to be an acute case of hangover I wanted to post this advice.

Normally at this time of year the net is suddenly filled with predictions posts and tweets (I even considered making a Twitter web app where you could add filter words to remove any tweet that contained “prediction”)

Rather than make any pointless predictions myself I would rather just share some commitments and plans for the coming year. This is a task that I would normally do at this time of year anyway.

2009 Goals

1. Move to entirely self employed (Done – March 09)
2. Diversify income as the first stage in long term plan (Done)
3. Start a new business with a friend (Done – Kerboo)

And my 2010 Goals are

1. Sell my Adsense flat to nearly clear my main mortgage (1st / 2nd Qtr)
2. Get Kerboo to 500 customers
3. Make 80% of my income location independent

And the sub projects for this year are all around the theme of

AUTOMATION

AUTOMATION

AUTOMATION

We have a 3 week trip to California planned in for August this year to look for somewhere we can relocate to (Planning for 2012 ish)

Heres the incentive for that…

Have a great 2010, make sure you have a plan and that you ACTION it